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Salah OnBoard Support
We're here to help you get the most out of Salah OnBoard.
FAQ
Frequently Asked Questions
Why isn't the compass working?
Make sure you've granted compass/motion permissions in your device settings. Try calibrating your compass by moving your phone in a figure-8 pattern. Magnetic interference from nearby electronics can also affect accuracy.
Why can't my flight be found?
Flight tracking only works for flights currently in the air. The free tracking service has limited coverage for some routes. Try using "Offline Estimated Tracking" mode as an alternative — it calculates prayer times based on your departure and arrival airports.
How accurate are the prayer times?
Prayer times are calculated using the industry-standard Adhan library with your choice of calculation method (Muslim World League, ISNA, Umm al-Qura, Egyptian General Authority, and more). In flight mode, times are recalculated based on your aircraft's actual position.
Which calculation methods are supported?
Muslim World League, Islamic Society of North America (ISNA), Egyptian General Authority of Survey, Umm al-Qura University (Makkah), University of Islamic Sciences (Karachi), and more. You can also choose between Shafi'i and Hanafi Asr calculation.
Is my location data shared?
No. All calculations happen locally on your device. We do not store or transmit your location to any server. See our Privacy Policy for details.
Do I need an account to use the app?
No. Salah OnBoard works completely without any account or login.
Does the app work offline?
Core prayer time calculations work without internet. Flight tracking requires connectivity only when actively tracking a live flight.
How do prayer notifications work?
Enable notifications in Settings to get alerted at each prayer time. You can choose between a system sound or the Athan (Naser Al-Qattami). Preview the sound before selecting.
What are the iOS widgets and Live Activity?
On iOS, you can add a Lock Screen widget showing the next prayer countdown. During flight tracking, Live Activity displays flight info in the Dynamic Island and on the Lock Screen — all without opening the app.
How does the Dua & Adhkar feature work?
The app includes 75 authentic duas across 8 categories: Morning Adhkar, Evening Adhkar, Travel, Prophetic, Quranic, Protection, Forgiveness, and Sleep. Use session mode with tap-to-count tracking. Contextual suggestions appear based on time of day and flight mode.
Still need help?
For bug reports, feature requests, or other questions — fill out the form below and we'll get back to you within 48 hours.
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